About
This self-paced program is designed to equip small healthcare practices with the practical knowledge, tools, and confidence needed to implement Element 1: Standards, Policies, and Procedures as the foundation of an effective compliance program. Participants will gain a clear understanding of how well-written, accessible policies empower staff, reduce risk, and support ethical, compliant decision-making across daily operations. Through guided workbook activities, real-world case scenarios, leadership reflections, and actionable checklists, learners will explore how to develop, review, and maintain policies that reflect actual workflow, regulatory requirements, and organizational values. The program emphasizes translating policies from static documents into living tools that support clarity, consistency, and accountability—rather than restriction. Participants will learn best practices for policy accessibility, version control, stakeholder involvement, and ongoing reinforcement through training and communication. Special focus is placed on identifying common policy pitfalls, aligning procedures with real-world practice, and using policies proactively to prevent errors, denials, and compliance concerns before they escalate. By the end of the program, participants will be able to assess the effectiveness of their current standards, policies, and procedures; identify gaps or outdated language; and implement improvements that strengthen compliance culture and operational integrity. Learners will also be prepared to support leadership-driven policy engagement that encourages questions,