Scope of Work Provided
What was your overall level of satisfaction with our services?
We were extremely satisfied with the services provided, so much so, that we invited Alicia back a second time.
Would you recommend our services to your peers and colleagues?
Without hesitation. Alicia performed her work efficiently and professionally.
What benefits did you or your clients gain from our experience and expertise?
We were delighted to learn that, for the most part, our documentation was being handled correctly. Where there were opportunities for improvement, Alicia handled the educational component in a constructive manner.
What ongoing added value did we bring to you and your clients?
Confirming that the documentation process was being managed well in our Critical Care area is of great value as it relieves our providers from having to wonder and worry about whether we are in compliance.